Website enquiry privacy notice.

Last updated: 21 August 2026

Information we collect

When you submit a quote request, we collect the information you provide, which may include your name, phone number, email address, property suburb, service requested, preferred timing, message, and uploaded photos or documents.

How we use it

We use enquiry information to understand the requested work, contact you, arrange a visit where appropriate, prepare a quote, and manage related service communication. We do not use uploaded customer photos as gallery content without permission.

Service providers

Website enquiries are processed through hosting, secure file-storage, analytics and email-delivery providers used to operate this website. Uploaded files are stored privately and may also be attached to the enquiry email sent to Trueline Pro Services.

Retention and access

Enquiry information is kept only as long as reasonably needed to assess the request, communicate with you, provide services, meet business obligations, or resolve a dispute. Access is limited to people who need the information for those purposes.

Your choices

You can contact us to ask about personal information submitted through this website or request correction or deletion where applicable. Avoid uploading sensitive or unrelated documents.

Contact

Email hello@truelinepro.com.au or call 0415 331 912.

This operational notice should be reviewed against the business’s final practices before launch and is not a substitute for legal advice.